FAQs 8

• How do I create an ExamTrack account?
• How do I log into ExamTrack?
• What if I forget my password?
• I cannot access my ExamTrack account, what can be done?
• How do I edit my learners’ details?

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I am a Public Centre Customer 3

• I have created an ExamTrack account, but my Learner isn't appearing on my account. Can you help?
• How do I add a new Learner to my profile?
• How can I enter a Private Centre Learner for a Public Centre exam?

I am a Private Centre Coordinator 19

• How can I download the LERs individually prior to the event?
• How can I download the Completed LERs individually once Results are available?
• How can I change/cancel my Learner’s exam on ExamTrack? (Private Centres)
• I can’t enter my learners for a session as the status us set to ‘Staff are checking the session.’ What do I do?
• What if I need to add an Examiner or date to my event?

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