FAQs

Exam Piece Titles List
Following customer feedback, and in support of our sustainability policy, Private Centres now have access to a new Exam Piece Titles report via ExamTrack. T...
Tue, 15 Sep, 2026 at 2:11 PM
Individual LERs for Private Centres
Private Centre Coordinators can now generate and download individual Learner Examination Reports (LERs) directly from ExamTrack.  Previously, LERs could...
Wed, 16 Sep, 2026 at 2:19 PM
I won’t be present on the day of my exam event. What should I do?
If you know that you will be unavailable on the day of your exam event, it is important to ensure that an appropriate contact is available to support the de...
Wed, 16 Sep, 2026 at 11:49 AM
How do I use ExamTrack?
A comprehensive guide on how to use ExamTrack can be found here: LAMDA Exams Guide to ExamTrack We also have articles answering frequently asked questio...
Wed, 16 Sep, 2026 at 11:52 AM
My event is live, but I need to make amendments to the timetable. How can I do this?
Once an examination event is live and you have received your final examination paperwork, it is unfortunately too late to make changes to the timetable. Thi...
Wed, 16 Sep, 2026 at 11:54 AM
How do I change/cancel the exam my learner is entered for?
For more information about how to change the exam you have booked for your Learner, please consult the guidance outlined in the following article: I need to...
Wed, 16 Sep, 2026 at 11:57 AM
Does my Learner need to bring ID?
Only Learners aged 16 or above must have a valid form of ID verified prior to taking their exam. To view our guidance in full, please consult the following ...
Wed, 16 Sep, 2026 at 11:59 AM
How can I cancel an Examiner/my whole event?
To cancel one or multiple sessions for your event, please read our full guidance here: I need to cancel an Examiner/my entire event. How can I do this? 
Wed, 16 Sep, 2026 at 12:01 PM
The registered contacts at my Centre have changed. What happens next?
To change the registered contacts at your Centre, please consult the following guidance: There has been a change of contacts at my Centre. What do I need to...
Wed, 16 Sep, 2026 at 12:02 PM
Do I need to print off all the LERs prior to the event?
Although we require Learners to present the Examiner with copies of their pieces, it is no longer compulsory for Centre Coordinators to provide us with the ...
Wed, 16 Sep, 2026 at 12:05 PM