FAQs

Does my Learner need to bring ID?
Only Learners aged 16 or above must have a valid form of ID verified prior to taking their exam. To view our guidance in full, please consult the following ...
Wed, 16 Sep, 2026 at 11:14 AM
How do I change/cancel the exam my learner is entered for?
For more information about how to change the exam you have booked for your Learner, please consult the guidance outlined in the following article: I need to...
Wed, 16 Sep, 2026 at 11:16 AM
My Learner is not based in the UK. Can they still take their exam?
There are options for Learners based outside of the UK to take their exam. To view our full guidance, please see here: I'm not based in the UK, can I st...
Wed, 16 Sep, 2026 at 11:19 AM
How can I enter a Private Centre Learner for a Public Centre exam?
To view our full guidance on how to do this, please consult the following article: I wish to enter a Private Centre Learner for a Public Centre exam. How do...
Wed, 16 Sep, 2026 at 2:15 PM
My Learner's exam is less than two weeks away, but I need some changes to be made. What can be done?
Depending on whether your Learner is booked for an In-Person or Online exam, please choose the guidance that best suits your query: In-Person exams: Chang...
Wed, 16 Sep, 2026 at 2:49 PM