Some Learners have special requirements for taking an exam. In order to make LAMDA Examinations accessible to everyone we are able to make what is called a Reasonable Adjustment (RA). Even with an authorised Reasonable Adjustment, Learners must still meet the minimum requirements of the Assessment Criteria, in order to achieve the relevant marks for Pass, Merit and Distinction. A Reasonable Adjustment does not change the Assessment Criteria, or the attainment that a Learner with an RA must achieve, but is designed to ensure that our qualifications are made accessible to Learners who may otherwise be unable to take a LAMDA exam.


The full LAMDA Examinations Reasonable Adjustments & Special Considerations policy can be found on LAMDA’s website.


The Process


1) Click "My Reasonable Adjustments"


2) To create a new Reasonable Adjustment application, click "Create Application"                 


3) From the "Learner" drop down menu, select the Learner you wish to create a Reasonable Adjustment for.


4) Tick any relevant diagnoses or difficulties that the Learner experiences. If you are not able to find an appropriate descriptor, please select 'Other' and add additional information to the 'Application Details' box.


5) In the "Application Details" box, provide further information to explain any relevant challenges the learner may experience in the exam and how their diagnoses may affect them. This is a space for you to write any details you think would be useful for the examiner to know.


6) Select the adjustments that would make the examination process accessible to the Learner

  • If the necessary adjustment is not listed, please tick Other and detail the requested adjustment in the Application Requirements box at the bottom.


7) Use the Application Requirements box to add any other adjustments that may not be listed, or to expand on how the adjustments are needed to be applied. For example, what colour paper is needed for sight reading? Does the extra time need to be applied in a specific area (for rest breaks, time for answering questions, writing the impromptu speech)?


8) Click "Create Application"


9) To upload Supporting Evidence, scroll to the bottom of the page and click “Add Supporting Documentation”. On the next page upload any documents that support your application by clicking “Choose File”. Once your files have been uploaded click “Submit”

  • Important: Before an RA application can be finalised, supporting evidence is required. If an application refers to Examiner Awareness only, then a brief statement from you as the applicant will be sufficient. If there are any adjustments requested, the evidence must be sufficient to allow verification of the needs and the validity of the application.


10) After all the necessary supporting evidence has been uploaded, please check the details of your RA application. If you: 


  • need to make any amends, click the grey “Edit this application” button


  • no longer require the Reasonable Adjustment click the red “Cancel this application” button


  • are happy with the application, click the green “Submit this application” button


11) You will be prompted to confirm that you wish to submit the application. If you wish to proceed, click the green button.


12) You will be returned to your Reasonable Adjustments start page and the application will be displaying at the bottom with the status “Application Submitted”.


13) LAMDA will review your application and, if there are no further details that we require, we will process and approve the application. When it has been approved, you will receive a confirmation email. 


14) To access your decision letter, log in to ExamTrack and return to your “My Reasonable Adjustments” page.


15) Click “Actions” next to the relevant application and select “Download Decision Letter”. This will download the decision letter as a PDF



Important Information:


  • If you do not complete a Reasonable Adjustment application, it will not be considered until it is submitted. The status will read “Application not yet submitted”. To complete the application, click “Actions” and select “View Application”


  • You will only be able to view and access information about Reasonable Adjustments that you have made personally. Applications made by others will not be accessible to you


  • When you enter a Learner with an authorised RA for an exam, an Asterisk will appear next to their name denoting that they have a Reasonable Adjustment.


  • Private Centre Customers will have access to all Learners they have registered on the system, whether they were originally entered through a Private or Public Centre.


  • RAs should ideally be made as soon as the Learner has been created and at least 6 weeks before an exam date (8 weeks if Learners require Braille resources)